Returns Policy

I want everyone to love their K Kajoux pieces and wear them all the time so if you get a piece that doesn’t work for whatever reason, I will refund within 14 days of the product being dispatched.

Please note that we do not accept returns or exchanges on earrings under any circumstances.

All returns need to be sent with the Returns Form listed below and need to be in pristine condition, unworn and in original packaging.

You must provide proof of purchase for the piece to be returned. Pieces that are purchased at K Kajoux stockists must to returned to the stockists directly. 

Due to expensive P&P and import charges, there is no return or exchange on International orders.

If K Kajoux have paid for P&P, this will also be deducted from the return amount. As a small business, we simply cannot absorb the cost of ‘Buy to Try’

Please note that returns can take up to 5 days to be processed. Refund payment timelines will depend on the original payment method. 

Please note that natural stones will vary in texture and colour due to the organic nature of the material. I always endeavor to match them up as closely as possible but some variances can be expected.

Please print and include this form in your parcel.

Please note that Returns, Exchanges & Adjustments can take up to 2 weeks to process.

Exchange Policy

If you would like to exchange a piece you purchased directly from K Kajoux Jewels for whatever reason, then please just email me with the details on info@kkajoux.com. All pieces must be returned in perfect condition with original packaging.

Proof of purchase must be provided. 

P&P will be paid by the customer, a fee of €4 will apply.